Contact us  BackI would like technical help :
I am unable to access my account
|
Case No. 1: You get an error message saying "Identifier or password incorrect":
You get this message because you have not entered the right identifier or the right password. Use the automatic password reminder located just underneath the password entry box on the identification page. Enter your e-mail address and this tool will immediately send you your identifier and password for you to access in your e-mail box. >> Click here for direct access to the identification page.
If you get the message "This e-mail does not exist" when using the automatic password reminder, one or more of the following may obtain:
- You have not entered your e-mail address correctly
- You have not yet registered on MachineryZone using this e-mail address.
- You have registered on Agriaffaires, our farm equipment advertising site, but not on MachineryZone.
Are you unable to access your account? Contact us for help on 00 331 60 87 11 60.
Case No. 2: You have not received an error message, but each time you return to the identification page:
Internet Explorer blocks your identification. To prevent this happening, carry out the following operation:
- Open Internet Explorer
- Click on Tools in the menu bar, and then on Internet Options
- A new window will have just opened. Click on the Privacy tab
- Position the cursor on Medium and then click OK.
- You can retry identification.
Are you still unable to access your account? Contact us for help on 00 331 60 87 11 60. |
I am unable to insert a photo in my advertisement
|
It may be that your photos are too bulky to download. To deal with this problem you have to redimension your photos and save them in JPEG format. To do this, you will find photo optimisation guide available here helpful.
If you have a Free bundled ADSL connection, you will not be able to insert a photo in your advertisement. In actual fact this access provider encounters numerous problems in sending files on certain servers. When entering your advertisement, perform the photo download step using the "Perform this step" button.
|
I have problems displaying items
How to use search engines?
|
Search engines are specific to each heading, you can thus display ads relevant to the specific equipment you are looking for with a few clicks only. You can search by brand, model, and add technical characteristics (power, width, speed ...). Geographical criteria allow you to search material in a well defined perimeter. To show the geographic criteria, click on 'More search'
|
Other technical problem
|
If you have any other technical problems, don't hesitate to contact us by e-mail using the contact form or by telephone on 00 331 60 87 11 60.
|
|
