Frequently Asked Questions

Answers to frequently asked questions can be found here. If you have a specific need please contact us.

  • If you have lost or forgotten your password, click on the "Forgotten your password?" link in the my account 

    category. Simply indicate your email address (the one used when you opened your Agriaffaires or MachineryZone account) to reset your password

  • The publication period for a classified ad is 8 weeks. This period may differ according to the category in which your ad is published. To know the exact publication period for your ad and to renew publication when necessary, go to your account  in the "My classified ads" category and activate the publication period you require.

  • You should contact the seller directly: full contact details are indicated in the "Contact the seller" tab at the foot of each classified ad, under equipment characteristics.

    Only the seller can give you details of the equipment for sale. Agriaffaires and  MachineryZone are intermediaries and are not the sellers

    If you regularly buy used equipment, we advise you to create an account to take advantage of all the services offered by Agriaffaires free of charge (such as saving your ads and email alerts, etc).

  • To find the equipment you want on Agriaffaires or MachineryZone, you can: - either select a category from the main menu and choose the type of equipment. Example: Tractors/fruit picker - or do an open search using the search engine   You can also create a search alert and receive an email notification when an ad meeting your search criteria is published on the site.
  • To place your classified ads on the Agriaffaires or MachineryZone site, just follow the steps by clicking on the link "Place a classified ad" in the browser bar at the top.
    If you already have an account:  sign in!
    If you don't have an account yet, create an account in a few clicks and post your ads on line.

  • To find the equipment you want on Agriaffaires or MachineryZone, you can: - either select a category from the main menu and choose the type of equipment. Example: Tractors/fruit picker - or do an open search using the search engine   You can also create a search alert and receive an email notification when an ad meeting your search criteria is published on the site.
  • You want to have your equipment delivered? Submit a request and get quotes thanks to our transport service.
    To do this, click on the "Transport service” link on the classified ad, submit a request for quotes to our partners and you'll receive appropriate quotes by email.
    You're a transport company or you're specialised in equipment transport and you want to be listed as one of our transport service providers? Contact us by telephone on 01 60 87 11 60 or by email using our contact form.

  • You have found the equipment you required and no longer want to receive email alerts? By logging on to your account you can delete or change the frequency of alerts. Log on

  • Agriaffaires and Machineyzone also offer transport and financing services - you can access them directly from a classified ad by clicking on the corresponding links.
    Click here for more info on our offers and services 

  • The classified ads you have saved are stored in "My favourite classified ads" at the top of the page. You can access them again the next time you visit. If the ad is no longer active on the site it will automatically disappear from your selection.
    Be careful: if you delete cookies from your computer, you will lose all the ads saved.

  • You can opt not to publish your contact details on your classified ad (name, address and phone N°)
    To do this, tick the "hide contact details" option when inputting your ad. See the cost and details of this service here
    To contact you, buyers can use the reply form made available by our site on which your contact details are not visible.

  • You're actively searching for equipment? You can save your search and create an alert to receive new ads directly by email. This function is available once you have created your account. After doing a search indicating your criteria, you can save them and create an alert. Just click on "Save my search or create an alert" in the left-hand menu. You can choose how often your alerts are sent: instantly, daily or weekly. You will find all your alerts in your account in the "My searches, my alerts" menu. You can modify or cancel an alert at any time.
  • If you have lost or forgotten your password, click on the "Forgotten your password?" link in the my account 

    category. Simply indicate your email address (the one used when you opened your Agriaffaires or MachineryZone account) to reset your password

  • It is quick and easy to register and free of charge.
    As a registered user of Agriaffaires or MachineryZone, you have access to a dedicated section to set the parameters for search alerts, manage your classified ads, monitor your audience and the viewing of your ads on the site etc.

    Log on
     

  • If you have lost or forgotten your password, click on the "Forgotten your password?" link in the my account category.
    If the problem remains: Contact us

  • The validation email enables us to check that the email address you have given us is valid.
    If you have not received this email, you may have entered a wrong address when filling in your details.
    In this case, go back to the logon section and enter your email address again. 

  • It is possible to change details relating to your account in the dedicated "My Account" section: contact details, email and password. The duration for putting your data online ranges from 1 to 48 hours (working days)
    For security reasons, some details cannot be modified - in this case, please contact Customer Services. 

  • You can see all your current orders under your customer account in the my orders category.

    Be careful, records of orders that are not validated are kept for a maximum of 15 days only. 

  • Payment for your classified ad will be made when you have finished input.
    There are 3 possible methods of payment:
    - Bank card (secure payment), publication of your ad within 24 hours on working days
    - Transfer (€2 charge for processing) publication of your ad within 24 hours on working days, on receipt of your transfer
    - Cheque (€5 charge for processing) publication of your ad within 24 hours on working days, on receipt of your cheque
    Your invoice will be drawn up when your ad is put online. You will receive it by email and can also see it via your account. 

  • To find your invoices, log on to your account then access your invoices directly from the drop-down menu.
    You can either view your invoices or download them in pdf format. Our invoices are edited in the name indicated in your customer account - please make sure these are the details you want to see on your invoices. 

  • If you encounter a technical problem on the site, a display problem, a problem with the updating of your details:
    First of all empty your cache in your browser. If the problem remains: Contact us

    If you cannot find the category suitable for your equipment, check out the categories list here
    or contact us to suggest a new category. 

  • Contact our Customer Services on +33 (0)1 60 87 11 60
    Find all our contact details here